Below you will find answers to the questions our customers ask most often. If you cannot find what you are looking for, please contact our customer service team at scchsm01@protonmail.com and we will be happy to help.
How long does shipping take?
Orders are typically processed within 1 to 3 business days. Delivery times then vary depending on your location and the shipping method selected at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link so you can follow your package.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused, unworn, and in their original packaging with tags attached. Please contact us at scchsm01@protonmail.com to start a return.
How long do refunds take?
Once your return has been received and inspected, refunds are issued to your original payment method within 5 to 10 business days.
What payment methods do you accept?
We accept all major credit and debit cards as well as the other secure payment options shown at checkout.
How do I choose the right size?
Every product page includes a detailed size guide with measurements. If you are unsure, please contact us and our team will gladly advise you.
How can I contact you?
You can email our customer service team at scchsm01@protonmail.com. We aim to respond within 1 to 2 business days.